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At a glance

FOUNDED 1932

INDUSTRY STORAGE

HEADQUARTERS CHERRY HILL, NJ

# OF EMPLOYEES 2,025

Though enterprises face the same communications quandaries as small businesses, they suffer on a much larger scale. For NFI Industries, a Cherry Hill, NJ-based distribution, logistics, and storage firm, its various systems were wreaking havoc across its 241 locations.

“We had a mix of Avaya and regular telephone systems that were disparate and didn’t work together,” said Mike Villani, Manager of IT Infrastructure. “With a large number of employees, in multiple places, we needed to unify our communications effort across the enterprise.”

Challenge

NFI’s main priority was mitigating the issue of having disparate systems across its 241 locations.

“We were looking for four-digit dialing across the enterprise,” he added. “Additionally, features such as a corporate directory and voicemail-to-email capabilities were important to us.”

Solution

“Though we had initially planned for 1,800 employees, we’re currently at 2,025 employees and growing,” said Villani. “Despite this, we’ve been able to unify the enterprise. We’re able to put everyone on the same system, allowing smooth communication between sites and cost centers.”

Not only has NFI tied together once-incompatible systems, it has seen the user experience become significantly easier— despite its larger than anticipated deployment.

Results

Unified enterprise

Across the organization, every employee is on the same system, allowing smooth communication between sites and centers

Easy deployment

Large-scale deployments can be intimidating for certain providers. Thankfully for enterprises, Fuze was not one of them.

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